Customer service

 

Customers are the centre of our business and we strive to consistently exceed the requirements and needs of all our customers. Contact our Sales Team 

on any of the following numbers:

  1. Tinashe Manjeru  (+263 719 552 573)
  2. Runyararo Muchekeni (+263 719 552 579) 
  3. Faith Mutsetse (+263 719 552 574)
  4. Kimberly Hlumbayo (+263 718 872 438)

Email: zim.sales@lafarge.com

We are also bringing convenience to the palm of your hand with the LEAD retail app. Access the application here and order, pay and track your building materials from the comfort of your home.

 

Frequently Asked Questions

  • Do you sell cement to individuals?

    Yes, we sell cement to individuals, small business as well as large business.

  • What is your minimum order quantity for cement?

    Our minimum order is 600bags i.e. 30tonnes

     

  • Do you deliver cement, if I buy from you?

    Yes, we offer a complementary delivery service for all 600 bags purchased. Please note that we deliver only in multiples of 600 bags. We request that customers ensure that the delivery location access road is accessible for 30-tonne trucks.

  • Do you have an account were I can make deposits in small amounts and collect when I am ready?

    We no longer offer the Savebuild – pay now collect later – service.

  • Do you sell Riversand?

    We currently do not sell Riversand.

  • Do you sell ready mix / pre-mix?

    We currently do not sell ready-mix / pre-mix

  • Do you deliver aggregates (stones)?

    Yes, we deliver aggregates (stones) in batches of 10m3, 15m3 and 20m3. The delivery charge for aggregates (stones) is separate and is dependent upon the destination.

     

  • How much do you charge for delivery?

    We offer a complimentary delivery service for cement, in multiples of 600bags.

    Our delivery charge for aggregates (stones) and hardware products is dependent upon the destination as well as the quantity.

  • What is the balance in my existing Savebuild account?

    Please contact us on zim.sales@lafarge.com or on 08677215215 so we may assist you on your Savebuild enquiry.